Product API
Fulfillment guide
Send Order
Create Pickup Order

Create a pickup order

POST api.foodin.ai/users/{user_id}/orders/pickup

Creates a delivery order for the reserved time slot. If the reservation has expired, Foodin still attempts to book the time slot. If, however, the time slot capacity is filled, your site needs to prompt the customer to select another time slot.

Some products required age validation in accordance with regional laws, such as alcohol and over-the-counter medication. When a cart contains an age-restricted product, the store site must request the customer’s date of birth and include it in the order sent to Foodin.

Request

Parameters

FieldTypeDescription
user_idstringThe ID of the user.

Order parameters

FieldTypeDescription
order_idstringThe unique store-generated order ID to use for the order. The ID can be used later for lookup.
service_option_hold_idintegerThe ID of the service option hold.
loyalty_numberstringThe loyalty number to use for this transaction.
special_instructionsstringSpecial instructions about the order to pass on to the deliverer.
location_codestringThe store location code used to look-up cart items.
localestringThe order's locale in IETF Language Tag format. Example: en-US.
userObjectAny additional attributes for the user, these take precedence over values set during user create.
itemsArray(Items)The items for the order.

User Object

FieldTypeDescription
birthdaystringThe user's birthday in ISO 8601 format, this is used for alcohol eligibility validation.
phone_numberstringThe user's phone number.
sms_opt_inBooleanIndicator whether the user has opted-in to receive SMS communications.

Items Object

FieldTypeDescription
line_numstringThe item's line number in the order.
countintegerThe count of the item. Must be a non-negative integer.
weightnumberThe weight of the item (defaults to kg in the US). Must be a non-negative number.
special_instructionsstringAny special instructions about the item selection.
replacement_policystringOne of "no_replacements", "users_choice" (default if replacement_items specified), or "deliverers_choice" (default otherwise).
replacement_itemsArrayA list of requested replacement items if the original item could not be found. This field needs to be turned on via configuration.
itemObjectThe item's code.

Replacement Object

FieldTypeDescription
upcstringThe item's universal product code (upc).

Item Object

FieldTypeDescription
upcstringThe item's universal product code (upc).

Request examples

const request = require("request");
 
const options = {
  method: "POST",
  url: "https://api.foodin.ai/users/{user_id}/orders/pickup",
  headers: {
    Accept: "application/json",
    Authorization: "Bearer <token>",
    "Content-Type": "application/json",
  },
  data: {
    order_id: "string",
    service_option_hold_id: 1,
    loyalty_number: "string",
    special_instructions: "string",
    location_code: "string",
    locale: "string",
    applied_express: true,
    user: {
      birthday: "string",
      phone_number: "string",
      sms_opt_in: true,
    },
    items: [
      {
        line_num: "string",
        count: 1,
        weight: 1,
        special_instructions: "string",
        replacement_policy: "no_replacements",
        replacement_items: [
          {
            upc: "string",
          },
        ],
        item: {
          upc: "string",
        },
      },
    ],
  },
};
 
request(options, function (error, response, body) {
  if (error) throw new Error(error);
  console.log(body);
});

Response

FieldTypeDescription
idstringThe ID of the order.
statusstringThe current order status.
order_urlstringLink to view the order.
created_atstringThe time of order creation in ISO 8601 format.
cancellation_reasonstringThe reason the order was canceled.
localestringThe order's locale in POSIX format. Example: en_US.
fulfillment_detailsObjectThe order delivery details.
warningsArrayAny warnings associated with this request.
itemsArrayThe items in the order.
idstringThe ID of the order.

Fulfillment_details Object

FieldTypeDescription
store_locationstringThe location code of the store where the order was fulfilled. The store_location is often the same as the location_code that was used to create the order. However, orders can be fulfilled from a different store location.
window_starts_atstringThe start time of the delivery window in ISO 8601 format.
window_ends_atstringThe end time of the delivery window in ISO 8601 format.
delivered_atstringThe time the order was delivered in ISO 8601 format.
bag_countintegerThe number of bags in the order.
handoff_window_starts_atstringThe start time of the handoff window in ISO 8601 format.
handoff_window_ends_atstringThe end time of the handoff window in ISO 8601 format.

Warnings Object

FieldTypeDescription
errorObjectInformation relevant to the error.
metaObjectThe error metadata.

Meta Object

FieldTypeDescription
itemsArrayThe items that triggered the error.

Items Array

FieldTypeDescription
item_codestringThe store reference code (RRC) or universal product code (UPC) of an item that triggered the error.

Items Object

FieldTypeDescription
line_numstringThe item's line number in the order.
qtynumberThe quantity of the item.
qty_unitstringThe quantity type, either "each" or "kg".
qty_fulfillednumberThe fulfilled quantity of the item.
qty_fulfilled_unitstringThe fulfilled quantity type, either "each" or "kg".
qty_requestednumberThe initally requested quantity of the item.
qty_requested_unitstringThe initally requested quantity type, either "each" or "kg".
replacedbooleanIndicates whether the item was replaced.
scan_codestringThe scan code of the item.
replacement_policystringThe replacement policy for the item.
deliverer_provided_item_namestringThe item name provided by deliverers for items that they added.
deliverer_provided_item_priceObjectThe item price provided by deliverers for items that they added.
itemObjectThe item's codes.

Deliverer_provided_item_price Object

FieldTypeDescription
amountnumberThe amount of a specified currency.
currencystringThe currency type in ISO 4217 format. For example: USD.

Item Object

FieldTypeDescription
upcstringThe item's universal product code (UPC).
rrcstringThe item's store reference code (RRC).
requested_upcstringThe requested item's universal product code (UPC).
requested_rrcstringThe requested item's store reference code (RRC).
delivered_upcstringThe delivered item's universal product code (UPC).
delivered_rrcstringThe delivered item's store reference code (RRC).

Response examples

200 Order created with item upc
{
  "id": "12345676789012345678780",
  "status": "created",
  "order_url": "https://foodin.ai/example_store/example-order",
  "created_at": "2022-02-22T00:00:00Z",
  "cancellation_reason": "deliverer_driven",
  "locale": "en_US",
  "is_express": true,
  "fulfillment_details": {
    "store_location": "000-3645",
    "window_starts_at": "2022-02-22T00:00:00Z",
    "window_ends_at": "2022-02-22T00:30:00Z"
  },
  "items": [
    {
      "line_num": "1",
      "qty": 5,
      "qty_unit": "each",
      "replaced": false,
      "scan_code": "00070481001112",
      "replacement_policy": "deliverers_choice",
      "item": {
        "upc": "123456789013",
        "rrc": "",
        "requested_upc": "123456789013",
        "requested_rrc": "",
        "delivered_upc": "123456789013",
        "delivered_rrc": ""
      }
    }
  ]
}
200 Order created with item rrc
{
  "id": "12345676789012345678780",
  "status": "created",
  "order_url": "https://foodin.ai/example_store//example-order",
  "created_at": "2022-02-22T00:00:00Z",
  "cancellation_reason": "deliverer_driven",
  "locale": "en_US",
  "is_express": true,
  "fulfillment_details": {
    "store_location": "000-3731",
    "window_starts_at": "2022-02-22T00:00:00Z",
    "window_ends_at": "2022-02-22T00:30:00Z"
  },
  "items": [
    {
      "line_num": "10",
      "qty": 10,
      "qty_unit": "each",
      "replaced": false,
      "scan_code": "00070481001121",
      "replacement_policy": "deliverers_choice",
      "item": {
        "upc": "123456789022",
        "rrc": "011-849503940",
        "requested_upc": "123456789022",
        "requested_rrc": "011-849503940",
        "delivered_upc": "123456789022",
        "delivered_rrc": "011-849503940"
      }
    }
  ]
}

4XX Errors

CodeCauseError Message
400Invalid user id"User Not Found"
400Expired ETA option hold"ETA option hold has expired."
400Invalid replacement_policy"is not included in the list"
400Invalid quantity (negative count)"must be greater than or equal to 0"
400Invalid quantity (negative weight)"must be greater than or equal to 0"
400Invalid postal code"not found"
400Unsupported postal code"not supported"
400Invalid service option hold"Hold not found"
400User and order without phone number"can't be blank"
400Invalid location code"Could not find specified store."
400Invalid order params*"There were issues with your request"
400Fails alcohol compliance check"Alcoholic items can not be added to this order. Please remove and retry."
400Invalid items"2 items not found."
400Order id already exists"Order already in use."
400Request could not be processed at this time"The request could not be completed at this time, try again later."
400Duplicate items were provided"Duplicate items provided for this order."
400Alcohol outside of allowed time window"State law restricts selling alcohol during the window you selected. Please change your delivery window to add alcohol."
400Deactivated user account"The user account was deactivated."
400Service option is no longer available"The pickup time you selected is no longer available - please select another time"
403Inactive user"User Not Active"